Shipping Policy

Product Returns

Products are returnable within the applicable return window if you've received them in a condition that is physically broken, has missing components or accessories, is defective or different from their description on the product detail page on ovantica.com.

If you report a problem with your Smartphone, Tablet, Laptop, or Television, we may schedule a technician visit to your location.

Subject to Ovantica.com Home Services Terms and Conditions, a resolution will be provided based on the technician's analysis report.

Shipping & Delivery

Is there any shipping or hidden costs?

There are no shipping charges for products as shown in Ovantica.

There are NO hidden charges when you purchase from Ovantica.com. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Estimated Delivery Time

We provide the fastest delivery to all over India and other countries.

Our products will reach you within 2-3 days.

Customer Service

"Our customer satisfaction is our priority"

• Our responsibility enables us to work firmly together with each client.
• Friendly staff with extensive knowledge about the products.
• When you purchase an item or when we transport your order, the sale isn't complete; it is only complete when you are completely satisfied.
• We provide the best quality merchandise at the best possible prices.

Payment Methods

We make your payment methods easier by giving you multiple options:

• Credit or Debit Card Purchase
• Net Banking & UPI Payment
• Easy EMI Option
• Cash On Delivery Option (COD)

These details will be saved to your account and will be available as a saved credit/debit card when you place your next Ovantica order.

Invoice & Receipts

To print an invoice:

1. Go to Your Orders.
2. In the menu, select the appropriate dates to change.
3. Scroll and select the order and select View Invoice.
4. Select print this page for your records, or your browser's print button.

You don't need a packing slip to make a return. We don't require packing slips from single-box deliveries. This reduces your packaging waste.

Important Notice

Take a video before you open our packaging products.

We always check 100% of our products' performance before packing.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care at 9150275508 or write to us at 8065127228 mentioning your order reference number.

We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.