Warranty Policy

At Ovantica, we stand behind the quality of our products. Our warranty program ensures that you receive reliable devices backed by comprehensive coverage.

Scope of Warranty

Android Smartphones

6 Months

All Android smartphones come with a 6-month warranty covering manufacturing defects.

Apple iPhones

1 Year

All iPhones are covered with an extended 1-year warranty for complete peace of mind.

Laptops

30 Days

Laptops come with a 30-day warranty covering hardware defects and functionality issues.

Smartwatches

6 Months

All smartwatches are covered with a 6-month warranty on hardware and functionality.

Tablets

6 Months

Tablets come with a 6-month warranty covering all manufacturing defects.

Gaming Consoles

6 Months

Gaming consoles are covered with a 6-month warranty on hardware components.

What's Covered

Manufacturing defects
Hardware malfunctions
Battery issues (if not caused by physical damage)
Display problems (dead pixels, unresponsive touch)
Speaker and microphone issues
Connectivity problems (WiFi, Bluetooth, cellular)

What's Not Covered

Physical damage (cracks, dents, water damage)
Damage caused by misuse or negligence
Software issues or corruption
Unauthorized modifications or repairs
Accessories (chargers, cables, earphones)
Normal wear and tear

How to Claim Warranty

Contact Customer Support

Reach out to our customer support team at 8065127228 or email support@ovantica.com with your order details and issue description.

Diagnosis

Our technical team will guide you through basic troubleshooting. If the issue persists, we'll arrange for pickup or ask you to ship the device.

Repair or Replacement

Upon verification of the defect, we will repair or replace your device as per the warranty terms. This typically takes 7-14 business days.

Return

Your repaired or replaced device will be shipped back to you free of charge.

Important Notes

Warranty is valid from the date of delivery.
Original purchase invoice is required for all warranty claims.
Warranty is non-transferable and applies only to the original purchaser.
Extended warranty options are available at the time of purchase.
Warranty services are provided by our authorized service partner, Warranty Bazaar.